Tuesday, September 8, 2009

Technology is not always for the better.


I had believed that technology would always make our lives better. I gave that statement a long hard look over the past few days and it is so far from the truth. I have done well for myself and my family because of advances in technology, but sometimes these advancements just are not worth it.

Does anyone remember calling up customer service and getting a live person on the phone? I have screamed, “get me a representative”, into the phone so many times only to hear, “please press one or two or three for this or that”. I want to speak to a live representative and ask my question. My god, I have a PhD and I cannot figure out a phone tree, imagine how much trouble our grandparents have.

I love my blackberry more than any device in the world. I enjoy instant e-mails and surfing the web from almost everywhere. I do not like all of the other extras that come on it though. Music videos and GPS programs are all just a drain on the battery. Why make it so complicated when it worked well before.

How many buttons does a television remote need? I do not know what half of the buttons do on my Direct Television remote. I have lost the programming several times and have always spent hours getting it reprogrammed. I want to turn on the television with my remote and watch my program.

Toasters are not even toasters anymore. There used to be light, medium and dark settings and now there are buttons that have buttons. With all of these settings I cannot get my bagel just right any more. I want to keep my toaster as simple as possible.

I spent over an hour trying to pop the hood of my BMW a few weeks ago. The books for new vehicles are now the size of a city phone book. Why are there so many useless options in a car now? The voice recognition software takes so much time that it is faster to do everything manually. Try changing your headlight yourself nowadays.

Computer operating systems do more than needed for the average home user. Since Windows 95 came out replacing Windows 3.11, there have been so many changes to the family PC that I have lost track. Most home users want e-mail and an easy way to surf the World Wide Web. I guess I am tired of answering everyone’s computer questions so maybe this complaint is a little skewed.

What happened to waiting in line at the deli with a simple ticket in hand? There are so many gadgets in the store that it is more than a hindrance than a help. Keep it simple people, please.

It took me three months to figure out how to use my new washer and dryer. The first time I used the washing machine; the drum did not fill up with water. I almost called the store to return it until I read in the manual that you don’t need a full drum of water to clean your clothes. I am still trying to figure that one out.

I installed a ceiling fan back in the winter and the fan had more settings than the computer operating system I just complained about. Plus, the remote was worse than my Direct Television remote. It is a ceiling fan, it should not try to make toast.

Advancement in technology is a wonderful thing and it has so many uses in our everyday lives. Making things overly complicated instead of keeping it simple is only going to make things regress. I still go into a bank instead of using an ATM machine. I do not buy anything online because I love to actually see in person what I am buying. I like a real fire in my fireplace instead of a gas burning fake one. I enjoy the simple and I will never enjoy complicated. Sounds crazy from a technical engineer, eh?




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